PHONE: (+34) 96 369 25 85
  • EnglishEnglish
    • Español Español

Q·sige

  • Home
  • Appointment
  • Q·sige
  • Benefits
  • Success Stories
  • News
  • Contact
CONTACT
  • Home
  • Sin categorizar
  • How to successfully implement the appointment by Internet and Call Centre
March 29, 2023

How to successfully implement the appointment by Internet and Call Centre

0
Sunday, 22 September 2019 / Published in Sin categorizar

How to successfully implement the appointment by Internet and Call Centre

Save time, reduce queues and waiting times, improve customer service and optimise space and resources are just some of the advantages of implementing an appointment system.

The penetration of the Internet in society forces the improvement of traditional processes. Users, with greater technological knowledge and more devices within their grasp, require services that improve the attention to their needs. The ideal solution involves the implementation of a professional service for the management of agendas and prior appointments using the Internet as communication system.

The online appointment service can be used as a complement to the traditional telephone appointment. Together with the Call Centre, it allows you to outsource the appointment registration service to the degree that it is strategically decided.

Adaptable to Small and Medium Size Enterprises and Public Administrations

The implementation of the service is agile and flexible, adaptable to any type of company, so it is applicable to both large companies and small and medium ones.

In the case of public services, implementation is increasing.  This system has already been implemented in the Health Services of the different Autonomous Communities, especially in the speciality and primary care centrefs, in the departments supervised by the Ministry of the Interior, such as the management and renewal services of official documents, and in official educational centres.

Benefits for users

Through this system, users can benefit from the service with absolute freedom of schedules, being able to book their appointment at any time of the day, 365 days a year and through various devices, computer, smartphone or tablet .

The user saves time by avoiding queues and waiting in attention areas, increasing their degree of satisfaction.

Q·sige by IDM Sistemas de Comunicación, allows a simple and customisable implementation according to your needs. An effective tool for improving customer service.

  • Tweet
Tagged under: cita previa, sistema de gestión de esperas, sistema de turnos

What you can read next

Q · sige at BBVA offices.

Search

Recent Posts

  • Q · sige at BBVA offices.

    A few months ago, BBVA announced the ATM of the...

Categories

  • Sin categorizar

Tags

cita previa sistema de gestión de esperas sistema de turnos

ÚLTIMAS NOTICIAS

VIEW ALL
  • Q · sige at BBVA offices.

    A few months ago, BBVA announced the ATM of the future, with new and user-centered possibilitie...

Email: comercial@qsige.com

Teléfono: (+34) 96 369 25 85

Skype: qsige

Dirección: Plaza Poeta Vicente Gaos 4 bajo

46021 Valencia (Spain)

  • Smart Queue Management System
  • Wait and Turns System
  • Wait Systems
  • Smart Queue System

Política de privacidad y cookies

Política de Gestión de Calidad en la Empresa

Copyright Q·sige © 2020. All rights reserved.

TOP
We use own and third party cookies with technical, personalization, analytical purposes and to show you advertising related to your preferences trough the anonymous analysis that we carry out of your browsing habits. Click HERE for more information about the Cookies. You can accept all cookies by pressing the "Accept" button or configure or reject their use by pressing the "Configure" button. ConfigurarACEPTAR
Política de privacidad y cookies

Resumen de privacidad

Este sitio web utiliza cookies para mejorar su experiencia mientras navega por el sitio web. Fuera de estas cookies, las cookies se clasifican según sea necesario y se almacenan en su navegador, ya que son esenciales para el funcionamiento de las funcionalidades básicas del sitio web. También utilizamos cookies de terceros que nos ayudan a analizar y comprender cómo utiliza este sitio web. Estas cookies se almacenarán en su navegador solo con su consentimiento. También tiene la opción de optar por no recibir estas cookies. Pero la exclusión voluntaria de algunas de estas cookies puede afectar su experiencia de navegación.
SAVE & ACCEPT
Powered by CookieYes Logo