Q·sige web appointment system

Q·sige web appointment system allows customer to Schedule appointments prior to visit. Automatic confirmation is sent by e-mail and later, a reminder is sent the day before the visit by SMS.

APPOINTMENT SYSTEM MODULE

Q·sige web appointment system is responsive. It allows user to make an appointment before arriving the meeting place.

  • User identification required. Identity Card and phone number (optional). Identification can be done by Passport as well.
  • If you already have a prior appointment you can check it or cancel it.
  • You can choose office for the appointment and service required.
  • Possibility to add any comment to your appointment.
  • Confirmation and printing of the receipt.
  • In the confirmation e-mail sent to the user, in addition to the appointment (day, time and centre) a QR code and a link is given to confirm appointment at arrival in the office without the need to touch the dispenser screen.
  • Reminder through SMS or e-mail
  • Possibility to confirm the appointment upon arrival in the office on appointment day in any dispenser (by QR code or on the dispenser screen) or assisted point as well as from your mobile phone by a link sent to your appointment confirmation e-mail.

APPOINTMENT SYSTEM ADDITIONAL MODULES

Q·sige web appointment system allows customer to schedule appointments prior to visit. Automatic confirmation is sent by e-mail and later, a reminder is sent the day before the visit by SMS.

Additional modules are available as:

  • Agent appointment system: It allows prior appointment with a specific manager or agent.
  • Service appointment system: It allows to make prior appointment for a specific service.
  • Appointment for today: It allows to select an appointment for the same day up to two hours in advance before the visit.
  • Call centre appointment: Prior appointment by phone, no internet access required.
  • Queues current status: It allows to know the current status of each of the queues.
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