{"id":3650,"date":"2019-09-22T12:10:30","date_gmt":"2019-09-22T12:10:30","guid":{"rendered":"https:\/\/www.qsige.com\/como-implantar-con-exito-la-cita-previa-por-internet-y-call-center\/"},"modified":"2020-12-14T14:13:07","modified_gmt":"2020-12-14T14:13:07","slug":"how-to-successfully-implement-the-appointment-by-internet-and-call-centre","status":"publish","type":"post","link":"https:\/\/www.qsige.com\/en\/how-to-successfully-implement-the-appointment-by-internet-and-call-centre\/","title":{"rendered":"How to successfully implement the appointment by Internet and Call Centre"},"content":{"rendered":"
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Save time, reduce queues and waiting times, improve customer service and optimise space and resources are just some of the\u00a0advantages of implementing an appointment system.<\/b><\/span><\/p>\n<\/div>\n

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The penetration of the Internet in society forces the improvement of traditional processes.\u00a0Users, <\/b>with greater technological knowledge and more devices within their grasp, require services that improve the attention to their needs.\u00a0The ideal solution involves the implementation\u00a0of a\u00a0professional service for the management of agendas and prior appointments using the\u00a0Internet as communication system.<\/span><\/p>\n<\/div>\n

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The online appointment service can be used as a complement to the traditional telephone appointment.\u00a0Together with the\u00a0Call\u00a0Centre, it\u00a0allows you to outsource the appointment registration service to the degree that it is strategically decided.<\/span><\/p>\n<\/div>\n

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Adaptable to Small and Medium Size Enterprises and Public Administrations<\/span><\/b><\/p>\n<\/div>\n

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The implementation of the service is agile and flexible, adaptable to any type of company, so it is applicable to both large companies and small and medium ones.<\/span><\/p>\n<\/div>\n

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In the case of public services, implementation is increasing.\u00a0\u00a0<\/b>This system has already been implemented in the Health Services of the different Autonomous Communities, especially in the speciality and primary care centrefs, in the departments supervised by the Ministry of the Interior, such as the management\u00a0and renewal services\u00a0of official documents, and in official educational centres.<\/span><\/p>\n<\/div>\n

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Benefits for users<\/span><\/b><\/p>\n<\/div>\n

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Through this system, users can benefit from the service with\u00a0absolute freedom of schedules, <\/b>being able to book their appointment at any time of the day, 365 days a year and through <\/b>various devices,\u00a0<\/b>computer, smartphone or\u00a0tablet\u00a0.<\/span><\/p>\n<\/div>\n

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The user saves time by avoiding queues and waiting in attention areas, increasing their degree of satisfaction.<\/span><\/p>\n<\/div>\n

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Q\u00b7sige by IDM Sistemas de Comunicaci\u00f3n, allows a simple and customisable implementation according to your needs.\u00a0An effective tool for improving customer service.<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Save time, reduce queues and waiting times, improve customer service and optimise space and resources are just some of the\u00a0advantages of implementing an appointment system. The penetration of the Internet in society forces the improvement of traditional processes.\u00a0Users, with greater technological knowledge and more devices within their grasp, require services that improve the attention to<\/p>\n","protected":false},"author":1,"featured_media":3651,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[534],"tags":[535,536,537],"class_list":["post-3650","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar-en","tag-cita-previa-en","tag-sistema-de-gestion-de-esperas-en","tag-sistema-de-turnos-en"],"yoast_head":"\nHow to successfully implement the appointment by Internet and Call Centre - Q\u00b7sige<\/title>\n<meta name=\"description\" content=\"Ahorra tiempo, reducir colas y esperas, mejorar la atenci\u00f3n al cliente y optimizar espacio y recursos. 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